1. Monday – 10:00am – 4:00pm
2. Tuesday – 10:00am – 4:00pm
3. Wednesday – 10:00am – 4:00pm
4. Thursday – 10:00am – 4:00pm
5. Friday – 10:00am – 4:00pm
6. Saturday – Closed
7. Sunday – Closed

"Apologies, we don’t operate a physical showroom. Cozii is an exclusively online company. However, we offer nationwide delivery across the UK. Rest assured, Cozii is a registered business proudly owned in the UK."

"At Cozii, we offer two types of Ottoman bases: slatted and solid. The slatted Ottoman base arrives flat packed and requires more assembly time, but it offers a strong foundation for your mattress. It features wooden slats securely attached to the base, ensuring durability and support. Alternatively, our solid base Ottoman comes pre-assembled in two parts and is ideal for homes with spacious staircases, as it may be challenging to maneuver into smaller rooms. It includes two compartments for storage, providing ample space for your belongings. This type of Ottoman base boasts a solid wooden construction that offers robust and long-lasting support for your mattress. In essence, the key distinction between the slatted and solid Ottoman bases lies in their construction and assembly convenience."

• Dilevery Time:
  Beds: 7-10 days delivery time
• Sofas: 14-21 days delivery time
• Delivery Costs:
  Sofas: £80 delivery cost at checkout
• Beds: £80 delivery cost at checkout
  "Please note that shipping charges will be calculated at checkout. Additional charges may apply for deliveries to Northern Ireland due to logistical considerations."

"Before placing your order for a new bed with Cozii, it’s essential to take accurate measurements to ensure it fits seamlessly into your home. Start by measuring the width and height of the doorways cothrough which the bed will need to pass, especially considering the headboard's size. This step ensures that the headboard can be maneuvered into your desired room. Additionally, measure the available space in the room where the bed will be placed to ensure it fits comfortably and allows ample room around it. Take note of any potential obstacles such as narrow hallways or tight corners that the bed may encounter during delivery. By comparing these measurements with the dimensions of the bed and headboard, you can confidently determine if they will fit into your home. If you have any questions or concerns, please reach out to us. Our team is here to assist you in planning the smoothest delivery process for your new Cozii bed."

"Yes,You'll receive will match the exact appearance shown on Cozii 's website. Naturally, it will be in the color of your choice."

At Cozii, we prioritize the quality of our products and aim for your complete satisfaction with your purchase. Please note, our beds are customized to your chosen color and size, making them non-returnable items. To ensure you make an informed decision, we recommend ordering free fabric samples before placing your order. Should you have any questions or uncertainties, our team is available via phone or WhatsApp to address them. We're dedicated to assisting you in every way possible to ensure your order meets your expectations.

At Cozii, our Ottoman bed collection features end-lift designs for convenient access and generous storage. Currently, we do not offer side-opening Ottoman beds in our range.

At Cozii, we do not facilitate payment on delivery. All purchases must be made through our website, which offers a range of payment options including financing.

Regrettably, we do not provide a service for the removal of old bed frames. Customers are responsible for arranging their own disposal or recycling.

"We offer delivery to all UK locations, including Northern Ireland."

At Cozii, our specialty lies in beds and related bedding products such as mattresses, headboards, and bed frames. We focus exclusively on these items and do not offer other types of furniture.

On our Ottoman beds featuring gas lift storage at Cozii, the maximum weight for a mattress is 60kg. This limit ensures the mechanism operates safely and efficiently.

At Cozii, our headboards typically have a maximum height limit, typically around 170cm. Customization beyond this specification is generally unavailable, but please refer to the individual bed page for specific details. We can also accommodate requests to reduce the headboard height if needed.

At Cozii, we provide a range of beds designed to offer excellent back support. Our customer service team is available to assist you in selecting the ideal bed and mattress tailored to your specific requirements.

Delivery schedules are managed by a third-party company and are set once confirmed. If the allocated time is inconvenient, we can assist in rescheduling for another day.